Cretora Biggerstaff, a 106-year-old centenarian from Texas, experienced a frustrating ordeal at a local airport when Homeland Security staff asked her to prove her age before boarding a flight to Florida with her daughter.
Biggerstaff claims that TSA’s computer system doesn’t recognize travelers over 100 years old, leading to unnecessary questioning and a feeling of unjust treatment.
The Disheartening Experience
Biggerstaff, who had all the necessary documentation for her flight, expressed frustration with the TSA’s treatment. “I got the star on it and everything,” she said, referring to her valid ID. She believes that outdated technology is to blame, as the system fails to recognize her age, leading to confusion and unnecessary checks.
“I feel okay. I don’t feel 106,” Biggerstaff said, clearly frustrated. Her comments reflect a sense of being unfairly scrutinized, as if her age somehow diminished her ability to travel freely and without unnecessary hassle.
Taking Action for Change
After the incident, Biggerstaff took her concerns to the next level. She reached out to transportation officials and major airlines like Delta and United to seek answers and urge them to update their systems.
Her letter emphasized the need for improved protocols to better accommodate elderly travelers, especially those over 100 years old, who often face undue challenges despite having valid identification.
Broader Questions About TSA Technology
This experience raises larger questions about how TSA checkpoints handle super-senior travelers. While people over 18 are required to show identification, certain exceptions exist for the elderly.
However, Biggerstaff’s experience highlights a flaw in the system that needs to be addressed. Technology and policies at security checkpoints might need updating to accommodate elderly passengers and ensure they are treated with the respect they deserve.
A Call for System Improvements
Biggerstaff’s experience shows that older travelers may face additional hurdles due to outdated systems. Her case serves as a reminder that security technology needs to evolve to better serve the needs of all passengers, regardless of age.