If you’re planning a grocery run this week, you might want to double-check your receipts. Publix, one of the largest supermarket chains in the U.S., is now facing a class action lawsuit over allegations of artificially inflating prices at checkout.
A Florida customer, Wendy Koutouzis, claims that the chain has been charging customers more than the listed price for certain products, including meats, cheeses, and baby formula. These accusations, if proven true, could trigger a wider investigation into Publix’s pricing practices.
What Are the Allegations Against Publix?
According to SupermarketNews.com, Koutouzis filed the lawsuit with The Russo Firm, a well-known legal team. She accuses Publix of:
1. Overcharging by Inflating Product Weights
The lawsuit alleges that Publix has used higher weights than the ones printed on packaging to calculate prices at checkout.
For example, Koutouzis claims she bought a package of pork tenderloins labeled as 2.83 pounds, but at checkout, the self-checkout screen charged her for 3.96 pounds—significantly increasing the total price.
She also says this has happened multiple times with deli meats, cheeses, and other weighed items.
2. Keeping Expired Sale Signs on Display
Another accusation in the lawsuit states that Publix regularly leaves expired sale signs up, misleading customers into thinking certain products are still discounted when they actually pay full price at checkout.
3. Incorrect Pricing on Baby Formula
Koutouzis also claims that Publix misrepresents the price per ounce of baby formula—meaning the price displayed on the shelf is often lower than the actual price charged at checkout.
What Could This Mean for Publix and Its Customers?
If the allegations prove to be true, Publix could face financial penalties and increased scrutiny from consumer protection agencies. The lawsuit could also open the door for more customers to join the class action, potentially leading to refunds or compensation for affected shoppers.
Additionally, if Publix is found guilty of deceptive pricing practices, other major grocery chains might also come under investigation for similar issues.
Publix Has Yet to Respond
As of now, Publix has not issued a public statement regarding the lawsuit. SupermarketNews.com has reportedly reached out to the company for comment but has not received a response.
For now, customers shopping at Publix may want to:
- Double-check item weights and prices at checkout
- Compare receipts with advertised prices
- Keep an eye on sale signs and confirm discounts at the register